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TripAdvisor Traveler Rating:
3.0 of 5 stars Based on 596 traveler reviews
Ranked #3 of 3 hotels in Timonium
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Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- 26edsFredericksburg, Virginia“Intrusive review by 26eds from Fredericksburg, Virginia”ReviewedJanuary 08, 2018Trip type:BusinessThe cleaning staff entered my room prior to my checking out an hour prior to checkout time. Desk clerk upon checkout was less than concerned with this issue. The check in process went smoothly other than a busted TV, which was fixed quickly by changing rooms.StayedJanuary 2018Review collected in partnership with this hotelJanuary 11, 2018Thank you for reaching out to us. We are glad to know that you were pleased with our smooth check in process. However, we regret to hear that we fell short of your expectations due to the service you received from the housekeeping and front desk staff as well as the condition of the amenities at that time. We are concerned about the satisfaction of our guests and your feedback is greatly appreciated as it assists us in our continuous goal of improving our services. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.
1-5 of 169 reviews
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