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TripAdvisor Traveler Rating:
4.0 of 5 stars Based on 805 traveler reviews
Ranked #5 of 17 hotels in Toledo
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Most Recent Traveler Reviews:
- ARANDA111008Fort Wayne, Indiana“GREAT HOTEL review by ARANDA111008 from Fort Wayne, Indiana”ReviewedAugust 07, 2018Trip type:FamilyThe hotel is really clean. The beds are pretty nice. It's been remodeled recently. There was a hotel in microwave in every room. A great pool that was the perfect temperature and a pretty nice eyes. I got great customer service from everyone I dealt with.StayedAugust 2018August 08, 2018Dear Aranda111008, We are so pleased to hear that you were so comfortable with your stay with us. I am especially excited to hear how happy you were with our staff particularly our cleaning staff. We strive to keep our hotel great and its so nice to hear it. Thank you so much for staying with us. We truly appreciate you choosing us and we hope to see you again soon.
- W1758MUmichelesNiagara Falls,“Nice Hotel and Staff review by W1758MUmicheles from Niagara Falls,”ReviewedAugust 07, 2018Trip type:Friends getawayFriendly staff, very accommodating. Room was spacious. Some areas need refreshing, but they keep it clean. Hotel restaurant/bar staff, service and food were great! The only downside was that Internet connection/Wifi seemed to work only in the lobby or in the rooms close to the lobby. We would stay again!!!StayedAugust 2018August 08, 2018Dear W1758MUmicheles, I am so happy to hear that you were treated so well and that you were comfortable during your stay with us. We will share your kind words with the restaurant staff. But we regret not meeting your expectations with the WiFi. We are looking into the situation and are always making improvements to keep this hotel a great one. We hope that we can make your next stay even better if you are ever in the Toledo area again. Thank you so much for your stay. Your feedback is greatly appreciated.
- lilgmomma17Toledo, Ohio“Hotel review by lilgmomma17 from Toledo, Ohio”ReviewedAugust 04, 2018Trip type:FamilyUn professional and not friendly.last night we stay and someone pukes in pool and guy said in order to take care of it, it will take few hours b4 its back to normal which was end of night so my kids were bummed they couldnt swim no more on our last night.StayedJuly 2018August 05, 2018Dear lilgmomma17, I am sorry to hear that you had an unpleasant experience at our pool while staying at our hotel. On behalf of the entire staff, we offer our apologies. Your feedback had been shared with engineering department to see if there is anything that could be done to speed up the clean up process when something like that happens to ensure it does not happen in the future. The pool is up and running and we hope that you will consider coming back to see us again soon. We appreciate you taking the time to make your review and for staying with us.
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