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TripAdvisor Traveler Rating:

3.5 of 5 stars
3.5 of 5 stars Based on 139 traveler reviews
Ranked #11 of 25 hotels in Toluca

Traveler rating

  • Excellent
    34
  • Very Good
    40
  • Average
    39
  • Poor
    15
  • Terrible
    11

Type of Traveler

  • traveler_type_families
    Family
    30
  • traveler_type_couples
    Couples
    14
  • traveler_type_solo
    Solo travel
    9
  • traveler_type_business
    Business
    68

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Lobby JARDINES INTERIORES ALBERCA CLIMATIZADA

Most Recent Traveler Reviews:

  • E9290NCericp
    Grand Rapids, United States
    “Toluca Raddison review by E9290NCericp from Grand Rapids, United States
    2.0  of 5 stars
    Reviewed 
    February 24, 2017
    Trip type: 
    Business
    The Rooms are bare bones no frills, but clean. The building is very loud and at the time I stayed there were boys soccer teams running the halls the floor above me, which made it sound like the whole building was going to collapse. Not being familiar with the hotel or the area it would have been good to have a information book that described the area and hotel amenities available.
    Stayed 
    February 2017
    2.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    , Front Office Manager at Radisson Del Rey Toluca, responded to this review,
    February 28, 2017
    Dear Sir, First of all we appreciate the time taken to answer our service survey. Also thank you for your comments as these help us to continue improving, I regret that your perception of our facilities was thus, in the most cordial way I invite you again to stay with us to improve the opinion I take from us. We hope to see you again at Radisson del Rey Toluca. Guest Service Management.
  • Blake B
    Michigan, United States
    “Work In Progress review by Blake B from Michigan, United States
    3.0  of 5 stars
    Reviewed 
    September 29, 2016
    Trip type: 
    Business
    Hotel is under renovation being converted in to a Radisson of hotel. In the three weeks huge have been made and continue to be made. The staff were a huge help to me, and very understanding of my poor Spanish speaking ability.
    Stayed 
    September 2016
    2.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    2.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    , Public Relations Manager at Radisson Del Rey Toluca, responded to this review,
    September 30, 2016
    It is a pleasure to read their lines, and we hope that on your next visit at the Radisson del Rey this finished our remodeling. We are to serve you, in this your home. Best Regards
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.