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TripAdvisor Traveler Rating:

3.5 of 5 stars
3.5 of 5 stars Based on 199 traveler reviews
Ranked #8 of 25 hotels in Toluca

Traveler rating

  • Excellent
    60
  • Very Good
    55
  • Average
    52
  • Poor
    17
  • Terrible
    15

Type of Traveler

  • traveler_type_families
    Family
    44
  • traveler_type_couples
    Couples
    22
  • traveler_type_solo
    Solo travel
    10
  • traveler_type_business
    Business
    101

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Lobby JARDINES INTERIORES ALBERCA CLIMATIZADA

Most Recent Traveler Reviews:

  • javierlN6487CY
    Dallas, United States
    “Great value for the price, excellent service review by javierlN6487CY from Dallas, United States
    5.0  of 5 stars
    Reviewed 
    April 15, 2017
    Trip type: 
    Business
    Great value for the price, excellent service. Hotel is completing a major renovation. All rooms have been upgraded and modernize and are very comfortable. Excellent restaurant with a good variety of food choices
    Stayed 
    March 2017
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    hotelesoptima, Marketing Executive at Radisson Del Rey Toluca, responded to this review,
    April 20, 2017
    Dear javierN6487CY, Thank you for taking the time to share your experiences while staying with us, we're very glad that you enjoyed our services and installations. We hope that we're your hotel of preference on your next trip to Toluca! Sincerely, Julio Nevarez Marketing Executive Optima Hoteles de México
  • E9290NCericp
    Grand Rapids, United States
    “Toluca Raddison review by E9290NCericp from Grand Rapids, United States
    2.0  of 5 stars
    Reviewed 
    February 24, 2017
    Trip type: 
    Business
    The Rooms are bare bones no frills, but clean. The building is very loud and at the time I stayed there were boys soccer teams running the halls the floor above me, which made it sound like the whole building was going to collapse. Not being familiar with the hotel or the area it would have been good to have a information book that described the area and hotel amenities available.
    Stayed 
    February 2017
    2.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    , Front Office Manager at Radisson Del Rey Toluca, responded to this review,
    February 28, 2017
    Dear Sir, First of all we appreciate the time taken to answer our service survey. Also thank you for your comments as these help us to continue improving, I regret that your perception of our facilities was thus, in the most cordial way I invite you again to stay with us to improve the opinion I take from us. We hope to see you again at Radisson del Rey Toluca. Guest Service Management.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.