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TripAdvisor Traveler Rating:
4.5 of 5 stars Based on 2,058 traveler reviews
Ranked #19 of 137 hotels in Toronto
Certificate of Excellence 2018
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- AndyG3363“Enjoyable Stay review by AndyG3363”ReviewedDecember 17, 2017Trip type:CouplesI thank the Radisson for a very enjoyable stay. The room was spotless and amenities exceptional. The restaurant provided good value for both breakfast and dinner. Restaurant staff could not have been better.StayedDecember 2017Review collected in partnership with this hotelDecember 18, 2017Hi Andy, Thank you for your review. We are so happy to hear you enjoyed your experience with us. Reviews like this make all our hard work, commitment and attention to detail worth it. We want to continue to do all we can to make sure every guest who stays with us has a memorable experience. Happy holidays! Best regards, Gabriella
- aislingd271Kitchener, Canada“Mould review by aislingd271 from Kitchener, Canada”ReviewedDecember 03, 2017Trip type:Businessthere was mould growth in the washrooms of the two different rooms I stayed in. A car was also broken into during my stay and there was glass in the parking garage. I let the front staff know and they were unconcerned and I got the impression this happens frequently.StayedDecember 2017Review collected in partnership with this hotelDecember 05, 2017Dear Aislingd271 Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Radisson we apologize for the concerns you shared about your experience at this hotel. I have addressed your concern about cleanliness with our housekeeping team, we will definitely retrain our housekeepers to pay attention to the details, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Hotel has communicated with the parking management company to pay attention and increase the security patrolling during major games in town. To be honest, the public parking lot under the hotel is very safe compare to other public parking lot in downtown core. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
- 98yvesalaurentian hills, Canada“Hotel Review review by 98yvesa from laurentian hills, Canada”ReviewedNovember 30, 2017Trip type:BusinessGood, clean hotel. right on the water front. excellent staff. in house restaurant is a little expensive. no pool during winter months. 2 blocks from the CN Tower and Ripley's Aquarium. Lots of restaurants within walking distance.StayedNovember 2017Review collected in partnership with this hotelDecember 01, 2017Hi, Thank you for your review. We are so happy to hear you enjoyed your experience with us. There is always something to do, see, eat and explore in our neighbourhood! Please come and visit us in the summer months so you can enjoy our outdoor pool patio!
- shawnat432Sault Ste. Marie, Canada“Great Location, hospitality and modern facilities review by shawnat432 from Sault Ste. Marie, Canada”ReviewedNovember 26, 2017Trip type:BusinessSmaller but well equipped hotel. Excellent Customer Services and beautiful meeting room facilities. Great catering services during training day. The rooms were spacious and modern. They felt light and relaxing. I had a great view of the waterfront. Sadly I did not get to experience the pool as it was off season, but perhaps a reason to return when it is warmer.StayedNovember 2017Review collected in partnership with this hotelNovember 30, 2017Hi, Thank you for your review. We are so happy you enjoyed your stay with us. We pride ourselves on providing all of our guests with excellent customer service and meeting spaces and rooms that promise to impress. Our pool patio is a guest favourite in the summer season. You must come again when the weather is warmer and enjoy a cocktail by the pool. See you this summer!
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