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TripAdvisor Traveler Rating:
4.0 of 5 stars Based on 1,441 traveler reviews
Ranked #40 of 136 hotels in Toronto
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- Ana D“Excellent Hotel Near the Airport review by Ana D”ReviewedDecember 11, 2017Trip type:FamilyNice modern rooms, friendly staff, and a really great shuttle service to/from airport. We left the car at the hotel while travelling and came back to a nice hotel room before having to drive the rest of the way home.StayedNovember 2017Review collected in partnership with this hotelJanuary 19, 2018Hello Ana Thank you for your review !!! I hope you had a great trip and I'm glad you enjoyed your time with us !!!
- 585arlenedSaint John, Canada“The Best Hotel Near Toronto Pearson Bar None! review by 585arlened from Saint John, Canada”ReviewedDecember 09, 2017Trip type:BusinessProfessional, courteous customer service. Superior location, with many amenities practically in the parking lot of the hotel (2 min walk max); beautiful, extremely clean, modern, fresh rooms with amazing in-room amenities - cotton house robes, plush slippers, comfortable beds with lovely duvets, amazing toiletries, tile floors. Great restaurant in the hotel. Ten minute taxi drive to airport. Beats all hotels near the airport!StayedDecember 2017Review collected in partnership with this hotelDecember 11, 2017Wow!!! Such an wonderful review!! Thank you very much 585arlened for taking time to post this. I specially liked the "Professional, courteous customer service" part and "beautiful, extremely clean, modern, fresh rooms" part. It shows that our hard work in trying to make our guests happy is fruitful. I will be sharing your comments with my team to inspire them. We really appreciate your feedback and hope to see you again soon. Regards, Razib E
- A54SJalexismGroton, United States“Items taken from room review by A54SJalexism from Groton, United States”ReviewedDecember 08, 2017Trip type:BusinessItems were missing from my room when I arrived back after work. I didn't hear back from management for 3 days and had to contact them myself for a 4th time before I heard anything. The manager refused to refund me any money for the missing items and insisted that housekeepers don't steal and that I had no proof (the item missing from my room was all the proof I need). He also said that they are not responsible for personal items that go missing from the room during the stay which is absolutely absurd. I was asking for only $25 and was met with unwillingness to even hear my claims. With the attitude that the manager had towards items going missing, it is no wonder that this happens. They know that if they take things they will face no repercussions for their actions. Myself and my company will not be staying at this hotel again.StayedDecember 2017Review collected in partnership with this hotelDecember 14, 2017Hello A54SJalexism Thank you for your review ! We investigated your claim with the housekeeping department and interrogated the room attendant who does not remember seeing the item. It seems to be an unfortunate incident and my hope is you located your make up in the meantime. Thank you your review once again. Bob
- P1330ABsharondBelleville, Canada“Radisson Suites Dixon Rd review by P1330ABsharond from Belleville, Canada”ReviewedDecember 06, 2017Trip type:BusinessThe hotel was clean and nicely decorated. The room was nice decorated, newly updated, very comfortable and with the kitchenette it was so convenient. Beds, pillows and bedding were so comfortable I didn't want to get out. The staff were friendly and courteous. The servers in the Fox Bistro were wonderful. They were pleasant and attentive.StayedNovember 2017Review collected in partnership with this hotelDecember 14, 2017Dear P1330ABsharond Thank you so much for your review and taking the time to write about us !! We really appreciate it !!! Bob
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