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TripAdvisor Traveler Rating:
4.0 of 5 stars Based on 1,141 traveler reviews
Ranked #1 of 6 hotels in Trevose
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- jennyklineTrevose, Pennsylvania“Love the hotel, disappointed in how we were treated. review by jennykline from Trevose, Pennsylvania”ReviewedMarch 20, 2017Trip type:FamilyMaura was just rude and plain mean, Yelled over us when we tried to speak and spoke bad about us to other employees when she thought we were out of ear shot. We had to take a baby out in the snow storm and leave because Maura refused to honor the fact that she waived our security deposit because our check-in took an hour and a half. Once we got our room keys and got settled and came back downstairs and Maura said she was going to cancel our room cards and not give new ones unless we paid an extra 200$. The whole thing was mediocre and when i tried to speak to her like an adult she would not let me get a word in or speak to anyone besides her. Probably because she knew she was wrong.StayedMarch 2017Review collected in partnership with this hotelMarch 21, 2017Thank you so much for being our guest and for providing us with your feedback. On behalf of our team, I am sincerely sorry for any displeasure you may have experienced in regards to the concerns you shared with us. I have addressed the issue with our team, and we will work hard to ensure that we provide all our guests the quality experience that they have come to expect. We do hope that you may give us a second chance so that we can exceed your expectations. Thank you again for your business and may you have a wonderful evening.
- 927gaildYardley, United States“Business Training review by 927gaild from Yardley, United States”ReviewedMarch 14, 2017Trip type:BusinessPros: Staff was great, rooms were clean,very quiet, food was ok, there was lots of places to go outside the hotel to eat and shop. Cons:The hotel it self was a little out dated, they were fixing up a room on my floor, loud at times, hallway always smelled like someone was smoking.StayedMarch 2017Review collected in partnership with this hotelApril 06, 2017Thank you so much for being our guest and for providing us with your feedback. On behalf of our team, I am sincerely sorry for any discomfort or inconvenience you may have experienced in regards to the concerns you shared with us. I have addressed these issues with our management team and I assure that we are working hard to fix these concerns. We do hope you give us a second chance so that we can exceed your expectations. Thank you again for your business and have a wonderful weekend!
- Cherly SVerona“Relaxing review by Cherly S from Verona”ReviewedMarch 07, 2017Trip type:Friends getawayI sincerely enjoyed my stay; the breakfast choices were phenomenal and the hospitality southern. Rooms very clean and the housekeeping staff was excellent! There was no reason to complain about anything; Great staff, great location, and I will stay here when I visit again.StayedMarch 2017Review collected in partnership with this hotelMarch 11, 2017Thank you for being our guest and for providing us with your exceptional review. We are so glad to hear that you had a fun and relaxing stay with us. We hope to see you again soon! We truly appreciate your business and we wish you a wonderful evening! =]
- IAIPRESSouthampton“One of the best in this location review by IAIPRES from Southampton”ReviewedMarch 03, 2017Trip type:CouplesOverall good experience. Smiling and attentive help,. Clean comfortable rooms. No views from rooms and we were on top floor Lobby bar is busy with good service, food and drink Hotel was busy for a weekend in FebruaryStayedFebruary 2017Review collected in partnership with this hotelMarch 11, 2017Thank you for being our guest and for providing us with your feedback. We are very glad to hear that you enjoyed your stay with us. We hope to see you again when your travels bring you back to our area. Thank you again for your business and may you enjoy the rest of your weekend! =]
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